PMGSEAC
Center for Quality Services

In 2011, PMGSEAC began building a workforce in the Philippines due
to a robust pool of highly experienced professionals and its strategic location.

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Who We Are

Company Profile

In 2011, PMGSEAC began building a workforce in the Philippines due to a robust pool of highly experienced professionals and its strategic location. A multi-disciplinary virtual team of skilled and expert professionals were assembled to provide reach-back support to the company’s US-based clients. PMGSEAC is a hybrid team that gave its first client, Planate Management Group LLC, the ability to provide clients with 24/7 functional support. Their mission is to provide the highest quality and cost-efficient business support services that will contribute to the success of clients and their organizations worldwide.

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Our Values

Our Mission, Vision and Core Values

MISSION

Our mission is to provide highest quality and cost-efficient business support services that will contribute to the success of our clients and their organizations worldwide.

VISION

Our vision is to become one of the most reliable and trusted business support providers worldwide.

CORE VALUES

Service-Oriented: Quality service is at the core of our existence

Excellence: We build our reputation for providing excellent customer service that goes beyond our clients' expectations.

Accountability: We strive to understand our tasks clearly and hold our designated assignments. We serve as a seamless extension of your brand and corporate philosophy and provide you with full transparency.

Client-Focused: We serve as the experts-providing clients with a high level of experience to drive improvement, maturation, and to accelerate efficiencies and effectiveness across the organization.

Services

We offer IT Services, Marketing Services, and Free Consultation

Information Technology Services

Digital Transformation Services

We help you streamline operations, reduce costs, and improve overall business performance. We work with you to identify opportunities for process automation, cloud migration, and other digital solutions to keep your business ahead of the competition.

Remote IT Support Services

Our remote IT support service is designed to provide 24/7 support and keep your IT infrastructure running smoothly. Our team of experts monitors systems, identifies and fixes problems, and performs proactive maintenance to prevent problems from occurring.

Website and Content Management Services

We help you build a professional and engaging online presence. Together with you we will design and develop a website that reflects your brand and appeals to your target group. Our content management services ensure that your website is current, relevant, drives traffic and ensure increased conversions.

Cyber Security Services

Our cyber security service is designed to protect your business from cyber threats and data breaches. We provide a variety of services such as risk assessments, security audits, and vulnerability tests to ensure system and data security.

Mobile Device Management Service

We help you manage and secure mobile devices so that employees can work remotely and stay productive. We offer a variety of solutions including device management, data protection, and app distribution.

Mobile Application Development Services

We assist in creating custom mobile applications to meet your unique needs. Together with you, we design and develop an application that reflects your brand and meets your specific requirements. Our API integration services help you integrate your applications and systems with third-party applications, automate workflows, and streamline operations

IT Project Management Services

We help you plan, execute, and manage complex IT projects. Define project goals, create roadmaps, and manage projects to completion.

Marketing Services

Social Media Marketing

We use social media apps as a marketing tool. These social media platforms enable brands to connect with their audience to build a brand; increase sales; drive traffic to a website; and build a community of followers to share and engage with content. We can help you with your Social Media Management, Social Media Advertising, and Influencer Marketing.

Creative Marketing

We help you to gain an audience. Attention is generated around a service, product, or event, using various tools to create a cohesive message that connects with users. Aspects of creative marketing include music, symbols, artwork, and design. These affect branding, advertising, customer experience, and products and services. Our services include branding, photography, video production, PR services, and digital media outreach.

Design Marketing

We help you in creating web pages, logos, and icons.

Promotional Products

We help you to customized products such as pens, bags, t-shirts, etc. for you promotional products. These products can help provide latent impressions over time, familiarizing potential customers with a company’s brand and offerings.

Digital Marketing

We help you in Video Marketing, Lead Generation, Music Promotion, and Email Marketing, and Content Writing.

Web Design and Development

We help you in designing and developing websites that effectively communicate your brand's message to potential clients or partners.

Web Hosting

We sell or lease space on a server where you store files that enable your website.

Market Research

We help you gather and analyze information about a market, product, or service to gain insight into customers, competitors, and the market itself.

Public Relations Services

We manage and enhance the public image, reputation, and communication of organizations, individuals, or brands. PMGSEAC utilizes strategic communication techniques and tactics to build positive relationships with various stakeholders, including the media, customers, employees, investors, and the public.

Communications Strategy

We provide professional assistance to develop a comprehensive plan for effective communication and messaging. This service involves strategic planning, analysis, and implementation of communication tactics to achieve specific goals, such as enhancing brand visibility, managing crises, promoting products or services, and engaging with target audiences.

Internal Communications

We assist you to facilitate effective communication within an organization. This service involves the development and implementation of strategies, tactics, and tools to foster clear, timely, and consistent communication among employees, teams, and departments.

Back-Office Support

Data Entry Processing

We assist clients with inputting and processing data into a digital system or database. This service involves the conversion of information from various sources, such as physical documents, online forms, or other data formats, into a standardized digital format that can be easily stored, accessed, and analyzed.

Policy Makings

We create, formulate, and implement policies to guide actions, decisions, and behaviors within our client’s organization. This service involves identifying issues or areas that require policy intervention, conducting research and analysis, developing policy options, and ultimately establishing a set of principles or guidelines to address the identified concerns.

Survey Development

We design and create surveys to collect data and gather insights from a specific target audience. Surveys are structured questionnaires or sets of questions that are used to systematically gather information.

Contract Administration & Management

We help clients oversee and manage contracts throughout their lifecycle, from creation to execution and beyond.

Contract Preparation & Document Processing – We help clients create and manage contracts as well as handle various types of documents related to contracts or other organizational needs, including terms and conditions and flow-down clauses, to ensure compliance with all laws, regulations, and company policies and procedures.

Contract Support & Task Order Management – We support clients with the overall management and support provided throughout the lifecycle of a contract, including activities related to contract administration, compliance, and the effective management of individual task orders within the contract framework like prime contracts, subcontracts, non-disclosure agreements (NDAs), and teaming agreements (TAs) including regular reports and tracking of metrics on contract expiry with 60 / 30 / 7 days’ notice.

Subcontract Management – We help clients effectively oversee and manage subcontractors who have been contracted by the organization to perform specific tasks or provide services under a larger contract or project.

F.A.Q's

Frequently Asked Questions

PMGSEAC offers very competitive rates depending on the scope of work, the costs will vary depending on the services needed. There is no straightforward answer to this question because it all depends. Many factors affect the price, and it is almost impossible to specify the cost in detail. It all depends on the type of product you want to build, the scope of functionality, the technologies, and other elements. Please contact us for a free quote!

We offer a wide variety of services; please check our services page for the full list. Just contact us for any questions.

With a few exception services, all our representatives are dedicated strictly for your account.

Absolutely! We're happy to schedule interview times, as well you are welcome to leave the hiring process in our capable hands.

Though we rarely see this happen due to our scrupulous hiring process. If you are unhappy with the employee, please contact our support staff and we assure you preventative measures will be taken to assure that you are happy with the employee given.

Absolutely! Just contact our support staff and we can get this set-in motion for you.

This important question gives you an idea of who will be delivering your project. People have always been the key value at our company, and we make sure to keep our partnerships pleasant and effective. We want to team up with people who have the appropriate experience (depending on the given position) and the appropriate soft skills. Our team constantly develops our skills by participating in training sessions and workshops. We follow our values and create a unique workplace culture with a nice vibe where all feedback is more than welcome.

At PMGSEAC, we conduct multi-stage recruitment to properly select talent for the team. It consists of three steps:
  1. A phone screening, where we check the candidate’s expectations and English-language skills.
  2. A technical interview, where we verify the candidate’s technical skills more precisely and prepare a task for them to complete.
  3. A meeting and conversation with the CEO.
Our recruitment process helps us comprehensively verify candidates’ experience and team fit.

This question comes up very often when we start an initial talk with a potential partner. It won’t come as a surprise to learn that your partner should have a proper workflow set up in case of such situations. We prepare the appropriate project documentation so that new employees have easy and legible access to key information. Code documentation is another key to success because it allows people to quickly discover the most important technical issues.
If there is only one person involved in the project, we always share the project knowledge with more people so that they can help in case of rotation. This process ensures that the project is under constant control and the takeover goes smoothly.

We have wide experience working in different time zones. When working with companies from the US, where there is a time difference of approximately eight hours, the partnership runs very smoothly because the working time overlaps by at least two hours.
We have wide experience working in different time zones. When working with companies from the US, where there is a time difference of approximately eight hours, the partnership runs very smoothly because the working time overlaps by at least two hours.

A well-developed model for remote cooperation is key in today’s world. It is very important to choose the right tools that will ensure the flow of information and facilitate on going communication.
Because we have been working in this way for such a long time, we have developed the appropriate methods to provide maximum benefits for our clients. Communication is especially important to us—we use Teams daily for regular meetings, and we create a dedicated channel to keep you up to date.

Many clients ask how much time they must invest in our cooperation. From our experience, the more client involvement, the better and more efficiently the project runs. Why does it work this way? Thanks to ongoing communication, we can easily identify the client’s needs and adjust our work appropriately. The client is constantly informed about the work progress, which allows us to efficiently provide feedback. We can also quickly respond to emerging questions.

It is extremely important for the client to have a decision-making contact person who will regularly participate in meetings (we meet daily and organize two-week sprints). The ideal model assumes the presence of a person with some IT experience.

Security is crucial to us—that’s why only the developers involved in the project have access to the code. We also take care of dedicated backup solutions to save data on external data clouds. We always follow all standard security procedures and encryption when working.
In the case of remote work, we always use a VPN, and only some people have access to the production servers, where they can make changes.

Depending on the technology and team size, it usually takes four to eight weeks to start a project. After the first four weeks, we start the conceptual work and assign a project manager. Development usually starts after four to eight weeks.

The first step includes deeply understanding the client’s business needs by analyzing the materials, including documentation. Depending on the client’s needs, we organize brainstorming workshops. Then we select a perfectly tailored team that has the necessary competencies to implement the project. Finally, we plan the work with the product owner, and then we are ready to start the project as soon as possible.

Ending the cooperation is easy. The required notice period is one to three months depending on project size and team. We send the client all documentation and the rights to the code, which enables further project development in the future.

No problem, feel free to contact us here!

Testimonials

What they are saying about us

"PMGESAC's Social Media group has been a great support to Navy Safe Harbor Foundation for several years. They are proactive and contribute to our content and messaging, keeping us on track and relevant. Their input and guidance have allowed us to increase our branding and promote our mission. "

Heidi Weller

President, Navy Safe Harbor Foundation

"I don’t have enough hours in the day to complete all the tasks on my “To-Do” list. PMGSEAC stepped in to relieve me of most of those so I could focus on the highest priority items (and the ones I enjoy working). They provide consistent professional, responsive, and high-quality services and support."

Jonathan Larson

Former EVP, Business Support Services & Planate Management Group, LLC.

"PMGSEAC team was amazing to work with, very professional and was always available to help with any additional information requested. I would highly recommend using them to all my customers in the future."

Marty Kocurek

Vice President & A&M Electrical Contractors, Inc.

It was easy to work with the Creative team at PMGSEAC from our office in the DC area. They were very responsive in all of our communications regarding the annual Fashion for Fighters Gala which took place May 2023. The quality of the graphics they created for the event was superior to that of other agencies. I hope to work with Renea and the Creatives team again in the future!

Yasmin Paraskevas

Founder & Yas Media Communications | Events

Blog

Recent posts from our Blog



blog

Cost Savings vs. Quality: How PMGSEAC Strikes the Right Balance for B2B Clients


In today's fiercely competitive business landscape, B2B companies face the constant challenge of optimizing costs while maintaining top-notch service quality. The balance between these two factors is critical to fostering long-term client relationships. PMGSEAC has developed a refined approach to harmonizing cost savings with uncompromising quality, ensuring exceptional value for its B2B clients. Here's how we achieve this balance.

Customized Solutions for Maximum Efficiency

PMGSEAC's commitment to personalized solutions is at the core of our ability to deliver cost savings without compromising on quality. We recognize that no two businesses are alike, and a one-size-fits-all approach is insufficient for achieving optimal o

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blog

The Role of PMGSEAC in Accelerating Digital Transformation for Businesses


In today's fast-paced digital landscape, staying competitive means embracing cutting-edge technology. But the journey to digital transformation can feel overwhelming. That's where PMGSEAC comes in – your trusted partner for driving digital success efficiently and effectively.

Enhance Operations with Advanced Technologies

PMGSEAC has evolved beyond handling back-office tasks to become a strategic partner in digital innovation. We help businesses modernize by integrating state-of-the-art digital technologies. From automating manual processes to implementing sophisticated software, we streamline operations, reduce costs, and significantly boost efficiency.

With PMGSEAC, you can harness the power of Robotic Process Automation

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Contact

Contact Us

Address

Unit 2-4, 2-6, & 2-9 Subic Creative Center Bldg Lot C5A Block C, Subic Commercial Light Industrial Park, CBD Area, Subic Bay Freeport Zone, Philippines

Call Us

+1-703-912-0008

+63472513448

Email Us

info@pmgseac.com

Open Hours

Monday - Friday
8:00AM - 05:00PM PHT

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