Background

Republic Act No. 10173, also referred to as the Data Privacy Act of 2012 (DPA),is a law designed to safeguard personal information in both government and private sector information and communication systems.It established the National Privacy Commission (NPC), responsible for overseeing the law's enforcement. The DPA regulates the processing of personal and sensitive personal information, emphasizing that such activities require the explicit consent of the data subject.

The law mandates all government and private organizations handling personal data to create policies and implement procedures that ensure the protection and security of personal data under their control or custody. These measures aim to uphold individuals' data privacy rights and safeguard personal information from risks such as accidental loss, destruction, unlawful access, fraudulent misuse, unauthorized alteration, or contamination.

To ensure compliance and transparency, organizations are required to prepare a Privacy Manual. This document serves as a guide to implementing the DPA, its Implementing Rules and Regulations (IRR), and other directives from the NPC. It outlines the organization's privacy and data protection protocols, detailing the steps to be followed at every stage of data management, from collection to destruction. The Privacy Manual is intended to promote the protection of data subjects' rights and ensure that privacy standards are consistently upheld.

Introduction

PMGSEAC (“we,” “us,” and “our”) is an outsourcing company registered in SEC with an address at Unit 2-4, 2-6, 2-9 Subic Creative Center Bldg, Lot C5A Block C, Subic Commercial Light Industrial Park, CBD Area, Subic Bay Freeport Zone, Philippines.

References to “you” mean any of our current or former visitors to our website (www.pmgseac.com).

By “processing,” we mean the collection, recording, storage, use, disclosure, and any other form of operations or dealings with your Personal Data.

During your visit to, browsing on, and communication through our website, we may gather and use “Personal Data” about you, which means any information that can identify you. The purpose of this Privacy Notice is to inform you about how we will process your Personal Data and the measures we have implemented to ensure its adequate protection.

Processing of Personal Information

This notice does not form part of your contract, and we may amend it from time to time.

1. Fair and Lawful Processing

We will only process Personal Data about you where the processing is necessary:

• To manage our business and operations.
• To inform you about our products, offers, and activities.
• For our legitimate interest or those of any third-party recipients that receive your Personal Data (as detailed below).
• To comply with our legal obligations.

We may also process certain Personal Data about you where you have given us your express consent to do so (which you may withdraw at any time, as detailed below).

2. What Personal Data We Collect About You

We typically process the following types of Personal Data:

• Personal details: name, contact number, email address, resume, and government IDs (if provided).
• Technical data: usage data, session statistics, trackers, number of users, and device-related information (e.g., IP address, device ID, application ID, vendor ID).
• Access details: information about your access to our premises, systems, software, websites, and applications, including access logs and location data.

We make every effort to maintain the accuracy and completeness of your Personal Data and to ensure that all of your Personal Data is up to date. However, you can assist us by promptly contacting us if there are any changes to your Personal Data or if you become aware that we have inaccurate Personal Data related to you.

We will not be responsible for any losses arising from inaccurate, inauthentic, deficient, or incomplete Personal Data that you provide to us.

While we do not provide any adult-only services, we do not store any Personal Data for persons who have not reached 18 years of age. Such Personal Data is either not obtained or, if obtained unknowingly, is removed from our systems as soon as we become aware that it relates to a person below 18.

3. How We Collect Personal Data

We usually collect your Personal Data from the information you submit during the course of your relationship with us or our affiliate companies. This will typically occur when you agree to accept our marketing or information emails, apply for a job with us, join us as an employee, make amendments to your personal details via our office intranet, or notify us directly.

4. How We Use Personal Data

We will process your Personal Data in connection with the management of our relationship with you, for the following purposes:

• To deal with your requests, complaints, and inquiries.
• For administrative purposes related to the security and access of our systems, premises, platforms, and secured websites and applications.
• To comply with our legal and regulatory obligations and requests, including reporting to and/or being audited by regulatory or enforcement bodies.
• To comply with court orders and exercise and/or defend our legal rights.
• To analyze the effectiveness of our promotional and marketing campaigns and materials.
• To analyze requests and website usage.
• For any other legitimate business purpose.
• As otherwise permitted or required by any applicable law or regulation.

5. Who Else Might Receive Your Personal Data

We do not and will not sell, rent, or trade your Personal Data. We will only disclose your Personal Data as outlined in this notice, including:

• To one of our affiliate companies involved in processing Personal Data.
• To third parties who process your Personal Data on our behalf (e.g., cloud providers).
• To any third party to whom we assign or transfer any of our rights or obligations.
• To any prospective buyer in the event we sell part of our business or assets.
• To any government, regulatory agency, enforcement body, or court where required by applicable law or regulation.

6. How We Protect Your Personal Data

We are committed to safeguarding and protecting Personal Data. We will implement and maintain appropriate technical and organizational measures to ensure a level of security appropriate to protect any Personal Data provided to us from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We have implemented an Information Security Policy to govern all relations regarding information security measures.

7. Your Rights in Relation to the Personal Data We Collect

If you wish to:

• Update, modify, delete, or obtain a copy of the Personal Data we hold on you.
• Restrict or stop us from using any of the Personal Data we hold about you.
• Unsubscribe from any marketing or informational emails sent by us.

You can request this by emailing us at the address provided below or using website mechanisms (if present). We endeavor to respond to such requests promptly and always within the timeframes set by applicable laws.

In any of the situations listed above, we may request proof of identity by providing a valid means of identification to comply with our security obligations and to prevent unauthorized disclosure of data.

8. How Long We Will Hold Your Personal Data For

We will only retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.

9. How We Update or Change This Privacy Notice

We may change or update parts of this Privacy Notice to maintain compliance with applicable laws or following updates to our internal practices. Updates will be posted on this website, so please check regularly to stay informed.

10. How You Can Contact Us

If you have any queries or concerns, please contact us:

• Email: info@pmgseac.com
• Post: Unit 2-4, 2-6, & 2-9 Subic Creative Center Bldg, Lot C5A Block C, Subic Bay Freeport Zone, Philippines

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